Talk to a real human.

One inbox. One person. Real reply, usually within a business day.

📧

Email us

App support, billing, privacy, Pro listings, press, partnerships, feedback — it all lands in the same inbox and gets read by a real person.

support@mypooch.ai →

Response time

We aim to respond within 1 business day for most messages. Privacy and data requests are answered within 5 business days (GDPR/CCPA windows where applicable).

For emergencies involving your dog: call your vet, not us. See our Veterinary Disclaimer.

What you can email about

Anything. App issues, account help, refunds, subscription changes, privacy and data requests, Pro listings, press inquiries, partnerships, or just feedback. One inbox covers it all.